Refund Policy

Effective September 7, 2026

Now What? is a digital wedding planning service that provides access immediately after a successful purchase.

Refund Requests

If you experience a technical problem, accidental duplicate charge, inability to access your purchase, or another issue with the service, please contact us at hello@nowwhatwedding.com.

Refund requests should generally be submitted within 7 days of purchase. We review requests individually and may issue a full or partial refund when appropriate.

Digital Access

Because access to the Now What? roadmap is provided immediately after payment, we generally do not offer refunds solely because a customer changes their mind after using the service.

This does not limit any refund, cancellation, or other consumer rights that may be required by applicable law.

Duplicate or Unauthorized Charges

If you believe you were charged more than once or that a charge was made without your authorization, contact us as soon as possible so we can review the issue.

How to Contact Us

Please email hello@nowwhatwedding.com with the email address used for your purchase and a short description of the issue.